Mercedes-Benz

COVID-19 Update.

COVID-19 Business Measures at G Brothers | Mercedes-Benz Dealer Sydney

Update: Monday 4th January 

We so pleased to reopen our dealership today.

As we have now reopened we will not provide any further updates on this page.

Should you need to contact us please call the dealership directly on (02) 9999 5111.

Once again, thank you for all your support during this time.

Regards, Adam & Mark.

Update: Wednesday 30th December

First we would like to thank you all for your support during this challenging time. 

We have been officially registered as a COVID safe business and are very pleased to announce that we will reopen our showrooms on Monday 4th January.

We will be following and abiding by all the NSW government advice to keep our customers and staff safe at all times.

If you would like to make an appointment for January 4th onwards please book via links below:

Other contact sales:          salesDL@gbrothers.com.au

Other contact service:       mbserv@gbrothers.com.au

We would also like to take this opportunity to wish you and your family a Happy New Year. We truly look forward to welcoming you all back in the showroom in 2021.

Warm regards, Adam & Mark and the entire team at G Brothers Mercedes-Benz.

Update: Wednesday 23rd December

As per the NSW Government advice today we have now been categorised into the ‘Northern’ part of the Northern Beaches for which ‘Stay at Home’ orders still apply.

The next update is expected on December 27th from which we will have a better understanding of the situation & our ability to trade in this environment. Once this information is announced we will provide an update regarding our trading hours for the remainder of December and into January.

We would like to take this opportunity to wish you & your families a safe Christmas & Happy New Year.

Regards, Adam & Mark

Update: Monday 21st December

Thank you for all your support and well wishes during this time.

In the best interest of our staff, customers and the community we will continue to remain closed whilst the NSW government impose the lockdown on the Northern Beaches. We have been advised that further information regarding this lockdown will be shared on December 24th. Once this has been received we will communicate with you on how this affects our business trading circumstances, so please check back for updates.

Should you urgently need to contact the dealership please call (02) 9999 5111. Or for any vehicle repair or accident assistance please contact Mercedes-Benz Road Care 1300 762 718 directly.

Thank you again for your support.

Regards, Adam & Mark.

Friday 18th December

The safety of our staff and customers is our number 1 priority during this time. Whilst we navigate through the current situation we are closely listening to government advice and being guided by the relevant experts & authorities.

There are some changes to the way we are operating, we have developed some FAQ’s below to assist you with any queries you may have.

Please continue to check this page as we will continue to update it regularly as the situation evolves.

Please note that we are currently unable to allow customers physical access to our sales & service showrooms. You can contact us via phone on (02) 9999 5111 or email:

Sales: sales@gbrothers.com.au

Service: mbserv@gbrothers.com.au

We recognise that this is not a ‘normal’ period. We apologise in advance for any business and customer convenience disruptions that will occur and ask for your support and understanding during this time.

FAQs

What if I have a delivery scheduled?

We will conduct contactless deliveries as per your scheduled delivery time.

What if I have a vehicle currently in for service?

Please contact us directly so we can arrange for a collection time (02) 9999 5111.

What if I have a test drive booking?

We are unfortunately unable to conduct test drives at the moment.

What if I have an upcoming service booking?

We are unable to accept new vehicles into our service departments or accept walk in’s to the service department. We will communicate with you as soon as this changes and you will be able to book your service via our online system.

Do you have an online showroom?

Yes we do. Please visit:

Contacting G Brothers

For any questions or concerns you may have, you can contact us on  9999 5111 or via the contact us form below. We will endeavour to respond as soon as possible.